Astrium UK Ltd Located in Stevenage (UK) (Military Division)

To whom it may concern,

Reference John Debono
Position held: Astrium Secure Network & IT Manager

John’s main roles within the Military Division of Astrium were managing and setting up military hardened satellite communications, primarily to the UK Armed Forces but also to a range of other governments and organisations around the world. Also looking after various IT security issues (breaches of security, advising personnel of security procedures, ensuring security procedures were adhered to at all times), which often included liasing with the MOD and various managers at all levels.

John was also responsible for the smooth running of the IT Support department within our division ensuring that any problems were dealt with swiftly and to a very high professional standard. Maintaining the network and servers so maximum efficiency was upheld at all times.

John Debono has an outstanding ability to be able to understand and assess any computer-related situation with consummate ease. He was a very loyal member of my staff who is a very conscientious, diligent worker and was always concerned that the job was done professionally.

John’s outstanding dedication and concern to the continuing well being of the user’s computer-related peripherals by proper maintenance was paramount: covering printers, computers, networking, scanners, sound systems etc. His technical support on any matter was of the highest order, minimising computer downtime in all situations.

Colin Stickland Website: Secure Communications Services
Director of Paradigm Services

We have twice used the services of jcd-computer-repairs this year—despite our distance away. Both were what we had come to expect from our dealings with John and his company in the past, namely correct diagnosis, sound advice on possible solutions and rapid turnaround on the repair.

In May, a power surge struck both our hard drives dead in the casing. When we realised that the cost of shipping the desktop to John from the Scottish Highlands was similar to driving them to an unknown repair shop in Glasgow, sending it off to East Hunsbury was a no-brainer. John got it back to us a week later.

Then in September the graphics card went down, again correctly diagnosed from afar by John. And while opening the case and slotting in a new card was within our capability, ridding the machine of malware and other programmes slowing performance to pre-2000 speeds certainly wasn’t. FaceTime on the tablet enabled John to see that that the hardware was installed correctly; TeamView let him take control and eliminate the nasties. The result: a Dell XPS better than the day it arrived new in 2008.

What impresses with John’s approach is firstly his identification with the problem—not only something broken down, but other longer term issues as well. Second is the depth of his repair knowledge, not only hardware and but also Windows solutions for software issues. And thirdly his tenaciousness in seeking answers where the problems were new also to him.

We could not recommend him and his service company more highly.

Peter Ellwood
Carrick Castle
Argyll & Bute

I have found JCD computers extremely helpful in dealing with any queries about up to date software and the latest information on computer development. They are prompt with their solutions and efficient with their delivery service. They seem to be available at any time which is greatly appreciated.

Jeannette Armer
Vienna Austria

Overcame all the hassle Freeserve Broadband could throw at him and still managed to smile! Excellent service.

 

Deborah Griffiths

East Hunsbury, Northampton

Thank you for the very prompt and efficient service that you provided after my computer crashed 3 days before my assignemnt was due. After 24 hours my computer was back with me and up and running and thanks to you I was able to submit my assignment on time.

 

Mitzi Latham

Northampton

Truly outstanding service and follow-up care. I’ve benefited from JCD Computers expertise in emergencies, like resurrecting (in a hurry) the laptop I’m using now, to planned upgrading of several systems. I’ve got complete confidence & recommend them wholeheartedly.

colin lindsay
Northampton

About three weeks ago,after watching my old PC take its usual 15 minutes or so to start up I decided enough was enough and it was time to replace the old girl!So I did the usual, trawling around the Currys,Comet and PC World type outlets and (after getting no, shall we say knowledgable help)believe me,I need help when it comes to computers!! I decided to ask assistance from a friend. She advised me to go to the Dell web site where we sorted a system that we felt would suit my needs,my only worry was installing a new system with my internet and e:mail connections transferred and the thought of dealing with a “faceless” company over the telephone,my friend then said that she had recently used JCD to carry out a repair to her system and that she had received a prompt and efficient service so it may be worth giving John a call,which I did………………………..end of my worries!!! From the moment I called I was given top advice on which system would be good for me,including printer, monitor and software. I was impressed with John’s enthusiasm and knowledgable help. I placed my order with him for my new system on Wednesday 18th February’04 he told me it would be ready by the middle of the next week which was agreed.I then received another call on the evening of Friday 20th Feb,It was John telling me my system was ready and could he call the next day to install!! What service! He called Saturday (21st) installed my system explaining everything as he went along, connected my Internet and e:mail then proceeded to give my wife and I a guided tour of the computer and all the software, when he left he told us to ring him if we have any problems little or large,and I know in the short time I have known of John and his company that I made the right choice, by a long way, to use his services. For anyone reading this thinking of using his company I have two short words to say………DO IT.

John Allen (J.R.Allen)
Brixworth, Northampton

My computer suddenly decided that it wanted to place everything on my screen in a ‘dreadful shade of pink/orange’ very hard on the eyes! I had no idea what was wrong with it, only that I was unable to focus and made my eyes very sore. Knowing nothing about how computers worked, and new to this part of the country I set about trying to find someone who could repair it. Ah! Yellow Pages I thought – and then, who to choose. John’s advert was nothing fancy, just straight forward and to the point. From the moment of my call to the company I was treated to such professionalism and understanding. Within a couple of days John was on my case. Sadly it was time to say goodbye to my machine and invest in an update. John was excellent in helping me through, transferring all my data, showing me how to use the new one. He was so patient – as you’ve guessed I am no expert. John gives confidence and leaves all necessary information to contact if in trouble. I would have absolutely no hesitation in recommending him to all my business contacts and friends. Well done John thankyou.

Helen Walsh
Desborough, Northants

I can highly recomend JCD computers, John first fixed and you could say saved! our computer last year, he has now upgraded it, it’s wonderful, I don’t have to wait for 5 mins for it to start up anymore! John explains everything really well and we have always received a fast and friendly service. Many thanks

 

April Geddes

East Hunsbury, Northampton

We cannot recommend JCD Computer Systems enough, John has helped us sort out problems on our old home computer giving us understandble advice. Just recently he has built us a new and up to date computer to come inline with our children’s requirements for all their study needs. It is so reasuring to have someone like John on the other end of the telephone line to deal with any problems or advice we need. Its so much better than having to visit one of the local computer stores, with John you know you will get up to the minute friendly and accurate advice. (Don’t change your telephone no. John without first letting us know!).

Phil and Elaine McIntosh
Wootton Fields, Northampton

JCD came recommended by a member of my family. He was very satisfied with the service, both the speed of response, and the quality of the job done, as I am. Like most people, I imagine, I am mystified by the inner workings of my computer, and ignorance led me to having a major problem which needed major intervention. If your problems are similar, have no fear: John’s your man, and he will explain in almost! layman’s language what the problem is and how he can fix it. Simply he does it quickly and he does it well. What more can you ask?

 

John Watson

Kingsley Park, Northampton

I contacted JCD Computer Systems Ltd after finding them in the Yellow pages. On calling them up, John Debono was most helpful in arranging to come around very shortly after and proceeded to set up my new computer and reconfigure my old one exactly as I needed them doing. The service I recieved was at the time arranged, and was done quickly and expertly, explaining all the way what was happening and why it needed doing at a level I could understand. A “by chance” problem that was probably caused by my new computer being non-standard was sorted out by a call to him and him coming out as soon as her could. He also went out of his way to answer some post-setting up questions I had to call him over afterwards. I have absolute confidence in recommending his services to anybody in need of hardware or software solutions either at home or in the workplace.

 

M.F.Jemiola

Wootton, Northampton

My computer had developed many faults over the last few weeks and became unusable.I got thhis telephone number from the yellow pages with some trepidation because I had not been satisfied with my previous experience of a computer engineer. Within two hours I had a visit from John,who thoroughly investigated the problem in my own home. He finally took my computer away to completely update it with the latest softwear. He was very courteous and explained all the problems in a manner I could understand. He also supplied me with an excellent new printer and set it up and explained what he was doing very carefully. I thoroughly recommend this company. I can thoroughly recommend this company as one that has a high standard of expertise and a very acceptable way of making computer “idiots” comfortable with they are is doing.

 

Edith Cooper

Parklands, Northampton

My PC was infected with several really nasty viruses that had caused a lot of damage. I looked at all the ads in the yellow pages, and had a good feeling about JCD computer systems (UK). My intuition was working well, and now thanks to John so is my pc. Not only is it virus free, it is working better than it has ever done (and all my tangle of leads are sorted also) I will definitely be using JCD again should the need arise, and will certainly recommend them to all my friends.

 

Jenny McMahon

Northants

In the past fourteen months I have twice been ‘done’ by so-called computer technicians, and when my machine crashed yet again, one final attempt was made to find a reliable and professional organisation before dumping the machine and taking up knitting. By chance I chose JCD at random from the Yellow Pages. John discussed the problems in a logical, easy to understand way and agreed to practically rebuild the machine. It is now operating superbly, but – is going so well it seems unlikely John’s expertise will be needed again for a long long time. Best wishes to you and your team John, and may you keep going for many more years.

 

Charles Best

Duston, Northampton

When I contacted John at JCD Computers he was very polite and professional. John was very helpful and repaired my machine within no time. I will contact John in the future for all my computer and software needs. Thanks John your a star and someone I would not lose touch with if that’s OK.

 

Jas Meadows

Wootton Fields, Northampton

In the past fourteen months I have twice been ‘done’ by so-called computer technicians, and when my machine crashed yet again, one final attempt was made to find a reliable and professional organisation before dumping the machine and taking up knitting. By chance I chose JCD at random from the Yellow Pages. John discussed the problems in a logical, easy to understand way and agreed to practically rebuild the machine. It is now operating superbly, but – is going so well it seems unlikely John’s expertise will be needed again for a long long time. Best wishes to you and your team John, and may you keep going for many more years.

 

Charles Best

Duston, Northampton

When I contacted John at JCD Computers he was very polite and professional. John was very helpful and repaired my machine within no time. I will contact John in the future for all my computer and software needs. Thanks John your a star and someone I would not lose touch with if that’s OK.

 

Jas Meadows

Wootton Fields, Northampton

I thought service like this was a thing of the past! I was completely stuck with a huge problem and didn’t know where to turn. I saw JCD advert and gave a call. The best thing I could have done. Not only extremely profesional, but gave advice and help on all areas – from rescuing my data fro an extremely sick Laptop, buying a new PC setting up a domain name ,you name it JCD did it and with a level of service and professionlism that I have nit seen in any industry for a long,long time. Thank you John and I will recommend you and you’re company to everyone I know!

 

Lorraine Sherliker

Wootton, Northampton

I found John very knowledgeable and passionate with a pride in his ability to instal and fix computers. John and JCD is a credit to the business community, i feel that JCD would be there to help me at a moments notice if i had a problem, which is very rare in todays business world. I would have no problems in recommending John and JCD to others like myself or business i am associated with. John also has a Labrador which is very well behaved, loyal and trusting and adores him. Geraldine

 

Geraldine Grier

West Hunsbury, Northampton

I was delighted with the excellent service I received. I had anticipated time and expense in sorting out my problems. However John and his assistant – who provided backup – were able to pinpoint my troubles almost immediately. I have no hesitation in recommending JCD COMPUTER SYSTEMS to anyone experiencing problems with their PC. Regards, John Clements (Ret)

 

JOHN CLEMENTS

KINGSTHORPE, NORTHAMPTON

Prompt, reliable service provided with unbiased advice and followed up with excellent after sales service.

 

Allan Harrison

Northampton

I would highly recommend JCD Computers for the quality of service and attention to detail that I received, both with the initial repair to my previous computer and eventually to the new computer that was built for me. In my opinon it is far better to have a machine that has been built to my specific needs than to buy off the shelf and JCD have delivered a system that is value for the money.

 

Nigel Richmond

Horton, Northampton

Had a problem with internet connection that three hours on the telephone to AOL technical support had failed to resolve.With an element of desperation I contacted JCD, who were professional from the initial point of contact, through to a swift diagnosis and correction of the problem. In addition to the above, they also offered a solution to a less serious problem that was occuring with my system and overall I was impressed with all aspects of their service and ability to do exactly what they said they would do.

 

Charles H

Northampton

JCD COMPUTERS visited us in responce to a request for help in a number of problems with our DELL computer, he was very down to earth, and used plain language that we two old pentioners understood!! However it was immediatly obvious that he most certainly was an expert in his field. He didnt try to sell us a new computer, but took our PC away to his workshop and gave it a full service, updated and increased memory, fitted a new CD ROM drive and returned the PC to us and gave us a most detailed lesson in transfering data and backing up programmes. This lesson was carried out in his presence, and repeated until we got it right! As if this wasnt enough Geraldine kindly typed an crib sheet for our future use. It was a pleasure to do business with such a professional team, and we would certainly recommend them.

 

John & Delia Norris

Old Duston, Northampton

I just wanted to thank you for your visit today, thank you for “Bit Defender Anti Virus” looking at the box and the book it came with I like the look of it, it was good to see you..

 

Ray Bayes

Kettering

JCD have just saved me a whole bunch of money by pointing out how poor a new Laptop l had just purchased was. Without the expertise of JCD l may well not have got my refund, only after many phone calls to JCD for advice was it refunded. A big thank,s from a grateful customer

Ron Church
East Hunsbury, Northampton

John the engineer was very polite and quick at finding the fault,and I was more than satisfied with the service received. I will pass on to any of my friends your details should they need computer repairs. (First Class) Thank you. Best wishes Lew Lewis

Lew lewis
West Hunsbury, Northampton

Installation of the new kit last year was very professional. Your response to a cry for help was magnificent. A great relief to know the product is supported equally professionally. Congratulations on achieving your recent outstanding business award.

John E Blake
Collingtree, Northampton

I’ve got to say – When JCD offer customer service – they really mean it. Fast response, within the hour to fix a simple but stressful problem. Very impressed.

Rod Sellers
Collingtree, Northampton

To whom it may concern. I first contacted John @ JCD computer Systems back in April 2005, the reason for my visit was due to a virus which i had recieved on my PC from a spureous email, with the lack of support from a number of so called, “Reputable retailers!” in our area, i decided to contact JCD to see what they could do. Well the result was a cleaned, upgraded and a faster working PC within 24 hours and whats more, all at a very reasonable price. Pleased with JCD’s previous efforts, I contacted John again as this time I had managed to succesfully wipe my hard drive with any possible means of repair, or so i thought. Calling at 8pm on a Thursday night i thought i was going to hear an answer phone message, but not JCD, the phone was picked up within 4 rings and i was assured that all would be done to fix the problem, NO FIX, NO FEE, how can i lose. Okay a little bit too enthusiatic you may think, but for the record, this is the second time JCD have saved my bacon and this time my Phoenix really did rise from the ashes and as this is for the record. JCD offer a fast turnaround, give honest advice, are very well priced and offer an excellent back up service, whats more, theirs a human at the end of the phone. I would highly recomment JCD to any individual or business wishing to look for a company who believes in honest service and would wish JCD every success for the future

Ian Day
The Glades, Northampton

Just to let you know that the computer is now behaving perfectly. With the faulty memory replaced and your excellent ‘rebuild’ of the hard drive, it scoots along very quickly indeed. I must compliment you on your customer service – all of the work was done in less than two days, which was important to me. In short, the good news is that I am delighted with the result; the bad news is you have gained a client who will now be sending any and all computer-related requirements (laptop or desktop) to YOU. I wish I had known about the existence of your company BEFORE I bought it (from elsewhere)……….we live and learn ! All the best to you both, have a great Christmas break and thanks again. Regards, John

John Payne
East Hunsbury, Northampton

Thank you john for your excellent work on sorting my computer problems out completely on 9th November 2005…it is now running fast and smoothly day by day..its a pleasure to use now . im very satisfied now and will recommend you you all my friends….very best wishes for the future….

Ray Bayes
Kettering

With grateful thanks to JCD Computers for installing my new computer , nothing was too much trouble. They took all the hard work out of finding which lead went where! If I had to do it myself it would never get done! Once again, many thanks and I would/and will, thoroughly recommend JCD Computers to anyone.

Kathleen Pearson
Kingsley, Northampton

JCD COMPUTERS was terrific!!! I called in a panic because my computer had died on me in the middle of my exams and he came out to my apartment right away. The engineer was very professional. He assessed the problem and gave me a quote right there and then. As promised my computer is as good as new…probably even better!! Thanks JCD Computer Systems!!:)

Ellice Lockhart
Buckingham

Yet again JCD came to my rescue. Major problem on computer but JCD soon ‘sorted’ it so I am now on the straight and narrow again but dont leave the country John! Many thanks for, as always, reliable attention and patience. Brian Hassall.

Gina & Brian Hassall
Hardingstone, Northampton

Just a short note to thank you for your company’s speedy response on Saturday. Mark did an excellent job fixing my Windows installation. Many thanks

Colin Bugby
Rushden, Northamptonshire

A very big thank you to John and his team for installing my new computer, printer, & Broadband, and for setting up my old system in my husbands workshop. An excellent, reliable and friendly service – always on call and always willing to help and advise. Many thanks from Ann & John Addison

John & Ann Addison
Gayton, Northampton

John is GOD & SAVIOUR!!!!!! I DO NOT LIE!!. With out him i was a desperate housewife.. our PC kept crashing , had various ‘worms’, pop ups and virus’s and spyware. How the hell did we know what to do????? We luckily found John in the Yellow pages and called him as he was local. We got a prompt service and found him and his wife to be friendly and trustworthy and most importantly did not think we were a pair of dimwits. He has serviced us several times (ooh er!) and certainly looks after his clients. He also recently installed us with another PC and has been most helpful and informative. Would highly recommend him and have done so already to other satisfied friends. What more can i say?

Ian & Sam Leigh
Kingsthorpe, Northampton

Well what can we say about Johns service-JCD Computers. Firstly I can definitely say that he is very honest and trustworthy and takes very much pride into his work. After John spoke to my family and I he tailor made us this brilliant computer which the whole family loves. Without any hesitation I would fully recommend JCD Computers! Thank-you once again.

Frances Martin
West Hunsbury, Northampton

Great follow up, advice and promises kept. I could not wish for more.

Anthony Ellis
Newport Pagnell, Milton Keynes

WOW! Thank you sooo much… John has just been round to install my new computer and printer which were still in their packaging I’m that much of a technophobe. He has set up everything, e-mail, passwords, different settings for different users and through it all explained it in language that even I can understand (no mean feat). It would have taken me weeks, several hundred cigarettes and probably a course of prozac to have worked it out myself! Brilliant service!! Will definitely be recommending his company in the future.

Cynthy Davies
Garston, Watford, Hertfordshire

Just to say thank you for a brilliant job – I can’t believe I’m back on line so quickly. Thank you for your patience with my limited knowledge and your advice (put so simply for the likes of me!) to avoid similar problems. I’ll highly recommend your company anytime. Thanks again

Sylvia Garrison
East Hunsbury, Northampton

I have been lucky enough to have found an expert who prides himself on delivering the goods. The service has been prompt, efficient and personable. I recommend JCD to anyone who wants s system tailored to their needs. After sales has been excellent – its good to know John is on the end of the line to sort out any teething problems for the less experienced operator. Thanks again.

Malcolm Wheatley
Abington, Northampton

JCD handled the complexity of a complete hard drive re-build after a very unfortunate attack by reckless viruses. A most professional and efficient company whose detailed awareness in such issues, helped resolve a major problem with total satisfaction. I would without any doubt endorse the services of JCD to all our members. Many thanks, John. An excellent result.

A.Gonzalez @ Hunsbury Residents Association.
East Hunsbury, Northampton

Many thanks John for sorting out my computer so quickly. Your efficiency and service are excellent and would recommend you to anyone. You explained the problem easy enough for me to understand, and realised that it was time to upgrade. The new computer was back within a week (allowing me to get my husband to do a few jobs before I became a computer widow again). You explained the new set-up and stressed that you were only a phone call away if we had any problems. Once again many thanks.

Janet Perkins
Wootton, Northampton

Found this company in the yellow pages. Had a complete crash on my pc and John was round within hours. After listening to his excellent advice deceided to dith the very old pc and have now upgraded to nice new one. John came round and fitted the pc this morning, set up internet etc. Good explanation given. Also, everything from my old pc’s My Documents had been installed on the new pc. Excellent job and good value for money!! Would recomend to anyone. Paul Goss.

Paul Goss
kettering

John is absolutely fantastic, sorted out my computer very quickly even working on a Bank Holiday. He always comes on time and uses the customer time very efficiently. I would recommend John to anyone as a real expert, hardworking and extremely pleasant. John is always at the end of telephone for you to get advice and talk you through problems. Thank you very very much John.

Briony Floodgate
Blisworth, Northants

Milcars (Watford) BMW Ltd. Located In Watford (UK)

JCD Computer Systems UK were recommended to us and have been serving our PC requirements for over two years, in terms of hardware, software and 24 hour technical support.

We have been particularly impressed with the wealth of knowledge this company possesses and the extremely positive and practical manner in which our PC requirements have been handled. We would therefore have no hesitation in handing our recommendation on.

Geoff Casoria. Website: http://www.scotthallwatfordbmw.co.uk
General Manager

Picture the scene. 11am on a Saturday, off on holiday the next day. I switch on my computer but nothing happens: the word “failure” comes up on the screen. I feel sick. When did I back up last? Several weeks – maybe months – ago. I feel worse.
I start ringing around Computer Specialists but either receive no reply or number unobtainable. Then I ring JCD Computers. John answers and tells me not to do anything to the computer and to bring it around immediately. When I arrive, John performs specialist “magic” and retrieves all my data. “You are a very lucky lady”, he tells me – and don’t I know it! On return from holiday, my computer is waiting for me complete with data and all programs reinstalled. A year or so later, John inserts more RAM to make the machine work quicker.
Eighteen months later, I think it is time for a new laptop. I seek John’s advice on Windows 7 and proceed to purchase. Trouble is, that most of my programs and now quite old and don’t work very well with the new operating system. I take my new laptop to John. After half an hour, all the “niggles” I have are sorted with the ease of a true professional.
I don’t have pretty flowers on my desktop:
I have JCD’s own desktop: the professional and friendly firm who saved my sanity and continues to provide support.
I would be bereft without my computer! Wouldn’t you be?

Peta Jillis
Rushden, Northamptonshire.

When my computer system developed some very serious problems my decision to contact JCD Computer Repairs proved to be the right one and from the outset John Debono provided an outstanding service. From the way he took control of the situation it was obvious that he had great technical knowledge and experience and what impressed me most was the calm and professional manner in which he made sure I understood the nature of the problems he was finding and the actions he was taking to rectify them. Despite there being some difficult issues to resolve the end result is a very stable system which is now providing me with a high level of performance. Based on my experience I would have no hesitation in recommending John and I wish his company well in the future.

Maurice Buck
Northampton

Butterfield Marketing Ltd

Thanks to JCD Computers for all their help in supplying and installing our new computer equipment. On every occasion that I have dealt with them, they have been professional, friendly, polite and dealt superbly with non-techies – no explanation is too much trouble. The quality of the service was excellent and so was the value for money.

Clare Butterfield,Butterfield Marketing Ltd. Website: http://www.butterfieldmarketing.com
Northampton

Transtech
We contacted ‘JCD Computers’ with a view to upgrading our old system with a more up to date alternative, wanting to bring a little efficiency into our office. We found their staff very helpful and able to offer good advise on the best and most cost effective way to meet our requirements. I would certainly recommend making ‘JCD Computers’ your first point of contact for all your computing needs. Many thank’s for a job well done.

Transtech
Old, Northampton

Very impressed with the service I had from JCD. we would not hesitate to recommend anyone to purchase there computor from JCD, their IT support was excellent. “Their product and service does what it says on the box”

Colin Price
Towcester, Northants

Pack Your Paws

As an owner of a dog home boarding business my laptop was vital in controlling the volume of dogs we were able to accommodate and in managing income and expenditure. I started to experience a problem where the computer started to run very slow and would not receive bookings via email.
I contacted two local computer repair companies who were unable to fix the problems we were having.

A friend recommended JCD Computers and after speaking with them on the phone they immediately recognised how serious this fault was to my business.
Due to the urgency they requested I took the laptop to them straight away which I did.
John from JCD owned the problem and although it took three days to sort, I was kept informed of why it was taking the time and the progress they were making towards a full repair.

Upon the completion and return of the laptop I found it was much faster than it had ever been with all the old problems completely rectified.
Along with an excellent repair I got excellent customer service and would recommend JCD Computers to anyone.

Shirley Smith. Website: http://www.packyourpaws.com
Bulwick, Northamptonshire

Turneys Farming. West Hall, Quinton & Newburgh, Dorchester

To Whom It May Concern,

JCD COMPUTER SYSTEMS Ltd have been our IT Consultant for the past four to five years and were an enormous help during our office move in October 2007.
JCD are always happy and willing to help with any IT question, however small or large.
JCD also have a very clear and concise way of explaining what they are doing, whether just updating our computers or training us on usage. They have a great deal of patience!!

Farmers and computers seem an incongruous mixture so we hope to hold on to JCD COMPUTERS help and guidance for many years!

Paul Turney
and The Turney Team

Monarch Technical Support Services
We have used JCD for all our computer, new pc, backing up, and servicing. etc for the past 6 years, and have always found them to be very proffesional and more importantly prepared to go the extra mile. As a service company ourselves this very much fits in with our own philosophy. We would have no hesitation in recommending JCD.

Colin Price
Monarch Technical Support Services
Towcester, Northants

My first introduction to JCD Computers has been more than impressive. ‘On-time’ and ‘doing what they promise’ are qualities that other organisations offer but more than often, don’t deliver. I’m happy to say that JCD have delivered and based upon my recent experience, I would be pleased to thoroughly recommend their services. Thanks, John, for getting me out of trouble!

Richard Galka,
Rushden, Northants.

If you are lucky enough to find a company who gives good, honest and reliable service then you are more likely to return…. This is precicely why I have remained a customer of JCD since April 2005. Since first contacting JCD I have always found them to be available at the end of a Phone or Email, having supported me either remotely, visiting Johns Office or arranging a home visit. all on a “No Fix, No Fee!” basis. I can highly recommend their services as they have supported me through Memory upgrades, Setting up Back-Up, broadband installation,Networking, several disasters (of my own making) and they have even saved from the “Blue Screen of Death,” After owning my PC for 4 1/2 years i am now the proud owner of a “all Singing” Desk Top PC, hand built by JCD to my own needs. I really couldn’t recomend JCD more. Wishing you every success Ian Day

Mr I Day
Buckingham Fields,
Northampton

Excellent and efficient service

Graham Armer
Kirton Holme, Boston

UK Business Limited
JCD Computer Systems installed a 10 user network complete with Windows and Mail server, the work was completed in an efficient and professional manner and works exactly as specified.

UK Business Ltd
Watford, Hertfordshire

Thanks to John & JCD Computers we were able to recover from a very serious virus infection on our server, which potentially could have caused our company great problems. Our server contains 250,000 call records for our customers, together with many different specialist software packages installed. He was able to visit us very quickly and recover our data within a day of this first visit. His expertise has saved Panoramic Networks Ltd an enormous amount of time and money with there speedy response and professional outlook. We would recommend JCD’s services to any other company without hesitation.

Sarah White Company Secratary
Panoramic Networks Ltd
Milton Keynes

GTL Publishing
This is just to say thank you for dealing with our computer so promptly. As you can appreciate, It’s a lifeline to my business and getting it back on the same day made things so much easier. Will definitely recommend you to others….. Thanks again

GTL Publishing. Website: http://www.gtlpublishing.co.uk
East Hunsbury, Northampton

Performance & Development Coach
I am very impressed with the service that John has provided over the last few months. Being a self employed performance and development coach, John put my mind at rest by setting up my new laptops with wireless connections and security features etc. I have found John very professional yet down to earth and friendly and I would recommend him to anyone that needs help in ensuring they maintain an efficient and secure working environment. John has been extremely excellent at talking me through procedures over the phone to help me resolve minor technical issues, this again is very important when you are running your own business and need help straight away. Thanks for all your support John and look forward to doing business with you on an ongoing basis.

Irene Walters – Performance & Development Coach
Preston Deanery, Northampton

Palmer Houghton Developments Ltd
Thank you for a fast and friendly service. I had terrible problems with broadband and JCD COMPUTERS came straight over and sorted them out, I certainly couldn’t have done so on my own. Why would anybody want to go to PC World!

Pat at Palmer Houghton Developments Ltd. Website: http://phduk.net
Church Lane Blisworth, Northampton

Figures In Comfort
At an important time using our computer during a Saturday morning, it suddenly went hay-wire, for no apparent reason. I phoned JCD Computers immediately, and after un-successfully trying to fix it over the phone, they came straight over and thankfully solved the problem. I think this is superb service, we would be lost without him!

Figures In Comfort. Website: http://www.figuresincomfort.net
East Hunsbury, Northampton

Shirley Downing Proofreading Services
Thank you John for prompt efficient service today and most of all for miraculously recovering my lost document!!

Shirley Downing Proofreading Services
Northampton

Hydrologic Systems Ltd
I cannot recommend John highly enough. He clearly knows what he is talking about. He always returns calls, he comes round promptly when we have a problem (and fixes it), he always gives clear and honest advice, he doesn’t try to talk us into things we don’t need. All this at very reasonable prices.

Steve Long, Hydrologic Systems Ltd
Nothampton

Transtech
We contacted ‘JCD Computers’ with a view to upgrading our old system with a more up to date alternative, wanting to bring a little efficiency into our office. We found their staff very helpful and able to offer good advise on the best and most cost effective way to meet our requirements. I would certainly recommend making ‘JCD Computers’ your first point of contact for all your computing needs. Many thank’s for a job well done.

Transtech
Old, Northampton

Very impressed with the service I had from JCD. we would not hesitate to recommend anyone to purchase there computor from JCD, their IT support was excellent. “Their product and service does what it says on the box”

Colin Price
Towcester, Northants

Kingsley Productions
Very grateful for prompt service and advice from John Debono following a virus. An excellent rebuild and update with the latest security – a relief! John also got me through a difficult internet re-set up that I could have avoided if I’d gone to JCD earlier. Nice to know you’re there.

Brian Wright, Kingsley Productions
Kingsley, Northampton

York Guns Ltd
JCD COMPUTER SYSTEMS (UK) was recommended to us, from the the beginning we have had peace of mind, trust, reliability and a professional service. Our lives were in their hands and they haven’t let us down.

York Guns Ltd. Website: http://www.yorkguns.com
Dunnington, York United

AKOP Golf Services
Good company to deal with on my recent Laptop purchase, top quality support at all times. Has given me un rivalled support over the past few years with my computer set up.

Allan K Packham / AKOP Golf Services. Website: http://www.akop.net
South East, Kings Langley Hertfordshire

GA Consultants. Located in Boston (UK)

GA Consultants provide a project development service for research in the field of construction. This work is based in the UK, but requires regular efficient communication with mainland Europe and the USA.

JCD COMPUTER SYSTEMS UK have provided much of our essential computer and software requirements. The equipment and backup support received has been excellent and has been supplied at a competitive price.
I have no hesitation in recommending JCD COMPUTER SYSTEMS UK to other businesses that require a competent and dedicated supplier of computer hardware, software and professional support.

G S T Armer
for GA Consultants

Herfurth UK Ltd. Located in Luton (UK)
Re: JCD COMPUTER SYSTEMS
We would like you to know that as a result of the web page you created for us we are now receiving enquiries from firms all over the world requesting details of our plastic welding machines and in some cases, expressing an interest in acting as our agents. Until now this international marketing coverage was impossible for a company of our resources and we would like to thank you for having written such effective web pages.
Whilst writing, we would also like to say how satisfied we are with the computers you have either built or upgraded for us. As a manufacturer of capital equipment we are very aware of how important after sales support and service is to our customers and we appreciate the many hours you spent, free of charge, helping us with telephone calls for assistance during our early days of networking our computers.

Yours Sincerely,
for Herfurth UK Ltd
Roger Prater, ACIS – Company secretary.

The Oasthouse Nightclub. Located in Hoddesdon (UK)

Re: JCD COMPUTER SYSTEMS
Whenever we have entered into an association with another business, we have looked forward to a mutually constructive relationship.
As a new business associate of the Oasthouse, you have quickly established a reputation with us of being a competent and reliable supplier of quality service.
Your good service record is important to us, since it allows us to serve our customers reliably and promptly as well.
As the rush of everyday work keeps us all occupied, it is easy to forget the simple courtesies. Therefore, we at the Oasthouse want to make sure that we take this opportunity to thank you for the excellent service you have given us to date.
We look forward to continuing our association with JCD COMPUTER SYSTEMS UK, in the future.

Yours Sincerely
Martin Surridge
Managing Partner

Prime Enquiry Agency. Located in Watford (UK)

I commenced business as a private investigator, specialising in investigations for various insurance companies, after I retired from the Police Service, some 8 years ago.
I have always used computers in my business and when it was becoming necessary to upgrade my computer equipment I was recommended by several friends to deal with JCD Computer Systems UK.

Through this company I acquired an up to date system which includes a scanner.
I find that much more work is being done on the computer this way.
Initially I found some difficulty in getting acquainted with “Windows 95” since a lot of this was new to me; in fact I ruined the first “Windows” through loading an incompatible system.

Through this period JCD Computer Systems UK was a tremendous help in my “education” both from the technical and personal angles.
JCD Computer Systems was always available, even out of office hours and always approached the problems I had with a cheerful vigour, which was coupled with competent expertise.

Under their guidance I am becoming more proficient and do not have to call them so often.
I do not regret accepting the advice my friends gave me.

Yours Sincerely
Mike Meehan

Q-bic Computer Services UK Ltd

At Q-bic Computer Services UK Ltd., we pride ourselves on providing high quality solutions to our clients. To accomplish this we require the same level of service from all our suppliers. JCD Computer Systems Limited has proved itself to be of this caliber. The high level of customer orientation carries through from the first point of contact, through to the final system being supplied.
Our relationship with JCD Computer Services UK is more than just supplier and end user, we work alongside each other. It is increasingly important to ensure that suppliers don’t just sell you equipment, but also provide you with informed opinion on the best specification for each task. JCD Computer Systems UK has a wealth of knowledge of I.T which means that our businesses can speak the same language and ensure that our product meets a very high standard.
Many Thanks to all at JCD for helping us meet our goals.

Sincerely,
Oliver Sawtell
Managing Director
Located in Hatfield Hertfordshire (UK)

Prime Enquiry Agency. Located in Watford (UK)

I commenced business as a private investigator, specialising in investigations for various insurance companies, after I retired from the Police Service, some 8 years ago.
I have always used computers in my business and when it was becoming necessary to upgrade my computer equipment I was recommended by several friends to deal with JCD Computer Systems UK.

Through this company I acquired an up to date system which includes a scanner.
I find that much more work is being done on the computer this way.
Initially I found some difficulty in getting acquainted with “Windows 95” since a lot of this was new to me; in fact I ruined the first “Windows” through loading an incompatible system.

Through this period JCD Computer Systems UK was a tremendous help in my “education” both from the technical and personal angles.
JCD Computer Systems was always available, even out of office hours and always approached the problems I had with a cheerful vigour, which was coupled with competent expertise.

Under their guidance I am becoming more proficient and do not have to call them so often.
I do not regret accepting the advice my friends gave me.

Yours Sincerely
Mike Meehan

Q-bic Computer Services UK Ltd

At Q-bic Computer Services UK Ltd., we pride ourselves on providing high quality solutions to our clients. To accomplish this we require the same level of service from all our suppliers. JCD Computer Systems Limited has proved itself to be of this caliber. The high level of customer orientation carries through from the first point of contact, through to the final system being supplied.
Our relationship with JCD Computer Services UK is more than just supplier and end user, we work alongside each other. It is increasingly important to ensure that suppliers don’t just sell you equipment, but also provide you with informed opinion on the best specification for each task. JCD Computer Systems UK has a wealth of knowledge of I.T which means that our businesses can speak the same language and ensure that our product meets a very high standard.
Many Thanks to all at JCD for helping us meet our goals.

Sincerely,
Oliver Sawtell
Managing Director
Located in Hatfield Hertfordshire (UK)

Located in West Hyde (UK)

Barry M Mercer Marketing Services

TO WHOM IT MAY CONCERN
Two years ago I was introduced to JCD COMPUTERS by a dear friend who is still very much a friend. I wanted a computer designed and configured particularly to cope with advanced creativity in all forms of desktop publishing: graphics, photography, advertising, sound, transparency and video presentations and video conferencing, as well as the ability to send and receive file data and facsimile, and with the top end of the usual word-processing facilities. John listened to my brief with patience, intelligence and wit: four days later I was preparing material in an hour which prior to the computer would have taken three weeks!

I learned quickly of John’s endearing ability to be able to understand and assess any computer-related situation with consummate ease, whether of international, national, local or private content or of a small or large network or a single PC. His advice is concerned with doing the job properly with the best components available and not overcharging.

John’s outstanding loyalty, devotion and concern to the continuing well being of his client’s computer-related peripherals by proper maintenance is paramount: printers, computers, networking, scanners, sound systems etc. His technical support on any matter, at any time of any day or night, is of the highest of order and served with a sparkle, sense of humour and sense of urgency that allows virtually no computer downtime in any situation!

I have recommended many business and social friends to JCD Computers UK and all are still my friends with the highest regard for John and his services.
JCD COMPUTERS comes highly recommended to you.

Barry Mercer
Located in St. Albans Hertfordshire (UK)

Security Air Express Ltd.

JCD Computer Systems UK have been advising and supplying all our I.T. equipment for the last two years. I only wish I had been introduced to their proprietor – John Debono before, he would have saved me a lot of time and money!!
We are an independent Transport and Storage Company serving the whole of the United Kingdom. Our I.T. requirements are not great, however what we need is fast, accurate and reliable hardware operating bespoke and off the shelf software. John has been invaluable in an advisory capacity not only as to the right sized equipment we should be operating but also the range of software available to operate our transport fleet and manage the goods that we store. In addition his knowledge and advice on accounts packages and systems in general is excellent.
I have recently instructed John to fit a modem to on of our systems and will be shortly “going on the Net” all of this is with the guidance of JCD Computer Systems UK as to the right equipment to be fitted and the best system to operate.
JCD Computer Systems UK can be relied upon to gauge the equipment size for your business – whether small or large. At no time did I feel pressured into buying something that I had no knowledge of – John Debono is completely trustworthy in his assessment as to your requirements.
Whatever JCD Computer Systems UK has supplied to us has always come with a comprehensive back up service. We have rarely experienced a problem but on the few occasions we have John has only been a phone call away and has been able to talk me through the difficulties.
I hope that you choose JCD Computer Systems UK as your supplier and provider and have no doubts that you will be satisfied and delighted at his expertise, knowledge and complete support.

Richard Bousfield
Managing Director